Customer Reviews

"In the business world, it is very rare these days to work with a company and a loan officer who promptly returned all of our calls, answered all of our questions, and made the experience very comfortable. Everything was smooth from the beginning to the closing."

Charles & Holly P., WV

"New Penn Financial is unlike any other mortgage company I have ever worked.  If you need a mortgage or just want to refinace go with New Penn Financial. You won't be sorry."

George A, PA

"We just want everyone to know how pleased we were with Matthew for all that he did to help us refinance our home.  Because of all of his efforts, patience and advice, we are able to position ourselves in a much better financial place.  He was upfront, patient and prompt when we had questions about our refinancing. He showed a genuine concern by trying his hardest to secure the best rate possible for us especially factoring the fact that all of this happened during the three major holidays.  We cannot thank him enough.  The fact that his advice did not end after we closed on our house was just awesome.  He made us feel very special that's why we will never forget him and we would gladly recommend friends and family to him anytime. New Penn Financial is so lucky to have someone like Matthew in their employment."

David and Cindy H., OH

"My experience with New Penn was incredibly smooth-sailing. Communications during the refinance process were direct, truthful, and informative. The terms of the loan were extremely competitive, and there was clearly no attempt to deceive at any step of the process." 

Mark D., KY

"Thank you soooooo much for your determination and persistency with everything to get my loan done for my first home! You were on the ball in getting everything needed and it went by fast! If you were not so fast and prompt about things needed, I would not have been able to get such a great rate. Thanks again!"

Vicky W., OH

 "We recently refinanced our second residence in Sussex County, Delaware with New Penn Financial. While we refinanced our primary residence a few times over the last few years, our experience with New Penn was refreshing. Matt Lynch was our Mortgage Consultant and I can assure you he was very professional, knowledgeable, timely and courteous throughout the process. Most importantly, he demonstrated a thorough understanding of New Penn's products and was very articulate in presenting them to us. I recently retired afters spending over 35 years in the financial regulatory arena (FDIC) as an Audit Manager and a senior executive. This is the first unsolicited recommendation I've ever written. I commend Matt to both you and New Penn Financial."

James C., DE

"Our loan officer did a super job. He made our refinance easy and simple for us. He took the time to explain every detail. I appreciate the dedication and time he gave us. Thank you New Penn for Tom!"

Jill M, PA

Jack L, PA 

"I have been lucky to work with Frank for over 10 years. He has personally seen me through 2 home purchases and countless refinances over the course of our relationship.  He has not only offered great rates and products, but he's provided fantastic advice as well. Frank is a true professional who can be trusted to navigate you through the often complicated mortgage process."

Mitch B., MD

"My wife and I recently made the best purchase of our lives...our first home!!! We were extraordinarily fortunate to have worked with New Penn. With grace and charm, our loan officer guided us through the complicated process of planning for and financing our home purchase.

Jeff D., CA

"We had heard horror stories from friends about the difficulty of first time home purchase; however, with New Penn as our guide the process was as smooth as silk. Our loan officer and took time to counsel us and made sure we completely understood the process. He translated all the laws details of our loan options into language we understood. Our loan application was far from simple, but the loan officer's attention to detail and expertise allowed us to strategically position ourselves to qualify for a terrific loan."

Tony E., MD

"I wanted to send you a note to thank you for the excellent service provided by Eddie M. in refinancing our loan. He has guided us through the process with patience, provided us with the information we needed in order to make an informed decision, he was very responsive, courteous and efficient. At this time of distrust with financial real estate institutions, I imagine it's not an easy job to attract and keep customers. Eddie did that with grace and excellence. We had other options to consider, but stuck with New Penn Financial thanks to Eddie."

 Anna A., MD  

"I would like to thank you for all you have done and to say you did an awesome job for us. Thank you for being so honest about everything. Most people would take advantage of others. I always said honesty is the best and I thank you for that. Have a great day and God bless you. Have a Blessed Christmas."

Mr. and Mrs. G