Read what real New Penn customers are saying about us:
to read our reviews on Facebook
"The staff at New Penn Financial went
above and beyond what is expected in this kind of industry,
and we will most certainly recommend you to our friends or anyone
who is considering refinancing or a financial matter of this
Chris D., PA
business world, it is very rare these days to work with a company
and a loan officer who promptly returned all of our calls, answered
all of our questions, and made the experience very comfortable.
Everything was smooth from the beginning to the
Charles & Holly P.,
"We just want
everyone to know how pleased we were with Matthew for all that
he did to help us refinance our home. Because of all of his
efforts, patience and advice, we are able to position ourselves in
a much better financial place. He was upfront, patient and
prompt when we had questions about our refinancing. He showed a
genuine concern by trying his hardest to secure the best rate
possible for us especially factoring the fact that all of this
happened during the three major holidays. We cannot thank him
enough. The fact that his advice did not end after we closed
on our house was just awesome. He made us feel very special
that's why we will never forget him and we would gladly recommend
friends and family to him anytime. New Penn Financial is so lucky
to have someone like Matthew in their employment."
David and Cindy H.,
experience with New Penn was incredibly smooth-sailing.
Communications during the refinance process were direct,
truthful, and informative. The terms of the loan were extremely
competitive, and there was clearly no attempt to deceive at any
step of the process."
soooooo much for your determination and persistency with everything
to get my loan done for my first home! You were on the ball in
getting everything needed and it went by fast! If you were not so
fast and prompt about things needed, I would not have been able to
get such a great rate. Thanks again!"
Vicky W., OH
recently refinanced our second residence in Sussex County, Delaware
with New Penn Financial. While we refinanced our primary residence
a few times over the last few years, our experience with New Penn
was refreshing. Matt Lynch was our Mortgage Consultant and I can
assure you he was very professional, knowledgeable, timely and
courteous throughout the process. Most importantly, he demonstrated
a thorough understanding of New Penn's products and was very
articulate in presenting them to us. I recently retired afters
spending over 35 years in the financial regulatory arena (FDIC) as
an Audit Manager and a senior executive. This is the first
unsolicited recommendation I've ever written. I commend Matt to
both you and New Penn Financial."
"Doug S. just seemed like
a regular guy to me...not someone trying to sell me
something. He was very prompt and diligent in his work and I
felt comfortable with him. I won't hold the fact that he
is a Phillies fan against him. The entire process couldn't
have gone any smoother!"
"I have been
lucky to work with Frank for over 10 years. He has personally seen
me through 2 home purchases and countless refinances over the
course of our relationship. He has not only offered great
rates and products, but he's provided fantastic advice as well.
Frank is a true professional who can be trusted to navigate you
through the often complicated mortgage process."
Mitch B., MD
"My wife and
I recently made the best purchase of our lives...our first home!!!
We were extraordinarily fortunate to have worked with New Penn.
With grace and charm, our loan officer guided us through the
complicated process of planning for and financing our home
"We had heard
horror stories from friends about the difficulty of first time home
purchase; however, with New Penn as our guide the process
was as smooth as silk. Our loan officer and took time to
counsel us and made sure we completely understood the process. He
translated all the laws details of our loan options into language
we understood. Our loan application was far from simple,
but the loan officer's attention to detail and expertise
allowed us to strategically position ourselves to qualify for a
"I wanted to
send you a note to thank you for the excellent service provided by
Eddie M. in refinancing our loan. He has guided us through the
process with patience, provided us with the information we needed
in order to make an informed decision, he was very responsive,
courteous and efficient. At this time of distrust with
financial real estate institutions, I imagine it's not an easy job
to attract and keep customers. Eddie did that with grace and
excellence. We had other options to consider, but stuck with New
Penn Financial thanks to Eddie."
"I would like
to thank you for all you have done and to say you did an awesome
job for us. Thank you for being so honest about everything. Most
people would take advantage of others. I always said honesty is the
best and I thank you for that. Have a great day and God bless you.
Have a Blessed Christmas."
and Mrs. G