What Clients Say
"One of the smoothest loan transactions
I've ever closed" - D.
Smith
"The team at New Penn
Financial are knowledgeable and committed to their customers"
- S. Crocker
"We plan to recommend all our friends
to New Penn Financial" - R. Hammond
"We closed on time, as promised, and
were kept current with any issues during the lending process" -
J. Fruster
"We were denied by three other lenders
- New Penn Financial found a way to help me purchase my
first home" - T. Young
"We closed at 9:00AM and were married
in our new home at 7:00 PM - On-time and under budget" - K.
Wood
"Thank you so much for all of the help
with getting the loan. It was so nice doing business with your
company and I appreciate the personal touch you put into your job.
We are still trying to get settled in, seems like that is the part
that takes forever. Once again thank you for everything. If there
is ever anything I can do for you please let me know." - K.
Wood
"Thank you again Frank... the timing on
everything was perfect and we had the right guy handling our loan"
- J. McCaskill
"We were denied by three brokers.
After meeting with Frank, we were approved and closed on our first
home" - Thanks Frank!" - D.
Eggert
"Our Refinance transaction was seamless
- great rates and product. An easy closing!" - L.
Beach
"Thank you for jumping through hoops
for us. You made a very stressful situation much
easier. I know it's your job but thanks for showing interest
and caring about us" - C. Murphy
"As a first time home buyer I was
nervous about purchasing my first home. Frank Hilliard walked
me through each part of the process and explained everything in
detail. I was thrilled to receive money back at
closing" K. Clark
"My mother closed a reverse mortgage
with New Penn Financial. Frank Hilliard was patient with my
mother as she was apprehensive about the transaction. Not
long after that closing, I purchased a home in my mother's
neighborhood. Merrimack provided great customer service and
we closed on-time and under budget". I would highly recommend
Merrimack Mortgage - P. Lively
"We never thought we could purchase our
first home. We first contacted Mr. Hilliard in
February. He helped us repair our credit and stuck with us
until we closed on our first home. I would gladly refer Mr.
Hilliard to any buyer looking for a home" - A.
Williams
"Everything is going well and I thank
you for all your hard work. The Lord is about to pour out a mighty
blessing on you and your family for all your help" - E.
Quesnel
"Frank - Thanks so much for the helping
us buy our dream home. We could not have done it without you"
- J. Gift and L. Evans
"Frank went well beyond the call of
duty to obtain the right mortgage product and best rate" -
O. Hale
"Frank, from New Penn Financial did an
excellent job in assisting us in getting our first home loan. He
made the process smooth, easy and fast. He assisted me in every
single step of the way and gives updates as to how the loan process
is going. The experience has been more than exceptional and I would
highly recommend Frank and New Penn Financial to anyone. If I ever
need another home loan, I know who I'll be calling again. Thank you
so much". - L. Vang
"In working with New Penn Financial I
found trust, credibility and success. Everytime I needed help,
Frank Hilliard was there with the answers within seconds, which
helped lead me to my goal of becoming a homeowner within a few
months, you can't beat that." - Cassandra
P.
What Realtors Say
Drew Parker - Parker Company, Broker in Charge,
CCIM
"Frank has consistently gone above and beyond the call of duty
and has made obtaining financing a very stress free process for our
clients."
Katy Glidwell, C. Dan Joyner Prudential
"I don't know of a lender who works any harder, not only in
immediate responses to clients and realtors; but in making a loan
happen on schedule! I appreciate the energy and enthusiasm for each
client; no matter the size of the loan. Frank sincerely cares
about each loan situation! He recently completed an FHA loan for
young teacher and brought to our attention some Greenville housing
money available that made the difference. You can count on
Frank to do his best to make your clients loan happen....Thanks
Frank!!"
Jill Gabler - Allen Tate Realtors
"Successful business people surround themselves with like
people. That is why Frank Hilliard is on the top of my
list. His immediate response and full knowledge of current
conditions continues to amaze me. Frank knows how to get
things done professionally and efficiently. He does a
fabulous job of fully explaining different options to my clients
. Frank is #1 in my book!"
Lauren Holmes-Willis - Coldwell Banker
Caine
"Frank does a fantastic job of getting a loan from origination
to close. He keeps all informed along the way so that there
aren't surprises at closing. In the ever changing lending
market, Frank stays on top of the new rates, rules and regulations
and is always ready to educate his clients."
Twila Kingsmore - C. Dan Joyner Prudential
"Frank proved himself to me on our very first loan
together! When three other lenders couldn't make a difficult
loan work for a self-employed client, Frank stepped in and
diligently worked through each and every obstacle until he got it
to work! We closed, on time, with a very happy client and he
won my recommendation from there on! Frank consistently
brings knowledge, personal attention, professionalism, energy and
personality to each transaction and client. He makes my
clients feel comfortable and meets with them to fit their work
schedules. He always has excellent response time on questions
and is a great "solution-finder" when things get difficult!
In this tough market, that is such an important trait to have in a
lender. I recommend Frank Hilliard highly to my clients and
my peers, you will not be disappointed! "
Annie Parker - The Parker Company
"Communication is so important in a transaction. Frank is
always easy to get in touch with and makes sure things
run smoothly with the loan, giving us constant
updates. He has consistently gone the extra mile to get
our clients what they need. He is knowledgeable,
informative and reliable as well as personable, making you feel
like you are top on his list at all times! It is a pleasure to
work with Frank any chance we get! I know our clients are in
great hands when working with Frank."
Aundrea Gibbs - Gibbs Realty
"You have been one of the best lenders I have worked with
and getting it done along with great communication. Thanks so much
for working so hard to make this happen!!!"
Butch Knightner - Century 21 Hometown
Realtors
"I've been blessed to have had several successful closings
with Frank over the past 3 or 4 years. His honesty, knowledge, and
sense of urgency has served my clients exceptionally well. As a
result, I don't hesitate to recommend him to anyone seeking a new
mortgage or refinance."
Pat Grissinger - Prudential C. Dan Joyner Co.
Realtors
"Frank communicates very effectively. He makes sure the
client and all involved in the transaction stay informed. He goes
the extra mile and helps others promote their business as well.
Very well informed and stays on top of what is going
on!"
Carolann Newton - Jackson Staley,
REALTORS
"One of the Agents that works with me at Jackson Stanley,
REALTORS was about to loose a deal due to the closing costs they
were being charged by a lender to her clients. She called me to see
if I knew where she could get some additional quotes from lenders
to see if the deal could be saved. I gave her Frank's contact
information, she called him and was absolutely impressed not only
with his closing costs comparison but also with his willingness to
answer all of her questions as well as her client's questions.
Frank did handle this deal and got it through closing with
absolutely no problems. I know they have some other deals currently
working and we as a company are very pleased with service our
customers/clients have received from Frank. If you haven't tried
Frank you should make it a point to contact him to see what he has
to offer you and your clients, it will be a win/win for all
involved."
Rick Gottrich
"I have recommended Frank to numerous clients because of
his willingness to find a mortgage program that fits their needs.
He has consistently performed for my clients, even though many of
their circumstances required extra time and efforts to get them
qualified. Frank has always been available to meet with clients,
scheduling time that are convenient to them, answering all their
questions and concerns. My clients find him easy to work with and
Frank and his staff are very professional and thorough in gathering
information necessary to close the mortgage transaction on time.
Frank provides additional services to Realtors through his
Marketing program, blogs, Facebook, and e-mail updates on current
programs and changes. Frank is a reliable source for myself and for
clients who need a knowledgeable Senior Mortgage Consultant. I will
continue to recommend Frank as a mortgage provider and encourage
other Realtors to contact him for his services. He produces great
results, he's personable and he has high integrity."
Carl White
"Frank comes with my highest recommendations. He is always
looking for new ideas to assist his clients. I admire him for his
creative work and his willingness to give first. You would be doing
yourself a favor to align yourself with Frank as I have. He is
personable, he has high integrity and he's creative."
Linda Rademacher - Century 21 Blackwell & Co.
Realty, Inc.
"Frank is very personable and always goes beyond the call
of duty to assist our agents with their mortgage needs. He has
helped train our agents and provided them with many tools to help
them be successful. He always follows up to make sure our agents
have everything they need to be successful. He is first
rate."
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