What Clients Say
"New Penn Financial exceeded my
expectations for the whole loan process. By working with New Penn I
shall be able to attain my life goals much faster. My loan officer
was fantastic in helping me solve any issues that arose with the
process and he made me feel secure in my decisions, answering any
questions along the way. I highly regard New Penn and would
recommend them to friends and family. Thank you New Penn and
Matt!!"
Diane
S., OH
"We just want
everyone to know how pleased we were with Matthew Derrick for all
that he did to help us refinance our home. Because of all of
his efforts, patience and advice, we are able to position ourselves
in a much better financial place. He was upfront, patient and
prompt when we had questions about our refinancing. He showed
a genuine concern by trying his hardest to secure the best rate
possible for us especially factoring the fact that all of this
happened during the three major holidays. We cannot thank him
enough. The fact that his advice did not end after we closed
on our house was just awesome. He made us feel very special
that's why we will never forget him and we would gladly recommend
friends and family to him anytime. New Penn Financial is so lucky
to have someone like Matthew in their employment."
David and Cindy
H.
"Thank you for all
your help over the last six months. You did the impossible by
getting us out of one of those high interest loans and to an FHA
loan with a reasonable rate. I know you worked very hard to make
this happen. Most people would have given up and said it wasn't
possible. You were very professional and kept us apprised of
everything that was going on and what we needed to do next. When it
looked like things might not work out, you found a way to make it
happen. The closing went smooth at our convenience and in our own
home. We were told that we could possibly do a streamline refinance
in six months. Again you were on top of things and called to ask if
I was interested. This was much easier than the first time and
required very little paperwork being sent back and forth. We were
able to lower our interest rate by another percent. I have
recommended you to all my friends."
Carol and
Steve
"Matt followed up on everything
immediately. He followed up on weekends, nights, all times. He
answered all questions and did what he sid he was going to
do."
Craig
"I am very happy to have worked with
Matt. He was very professional, friendly and super efficient at
getting our loan refinanced very quickly to help us take advantage
of the lower rates. I have referred several people to him without
hesitation, and will continue to do business with him over the
years to come."
Darren
P.
"My experience with
Matthew was incredibly smooth-sailing. Communications during this
process were direct, truthful, and informative. The terms of the
loan were extremely competitive, and there was clearly no attempt
to deceive at any step of the process. He is willing to work with
clients who work on restricted schedules and those who live far
away from his workplace (phone/scanner/fax/email is all you need),
which was incredibly helpful and efficient."
Mark
D.
"I recently started
receiving letters from Matthew at New Penn Financial in regards to
my mortgage. Matthew's perseverance finally paid off and I
picked up the phone to contact him. At first I was reluctant, and
Matthew quickly put my mind at ease with his professionalism and
knowledge. I am very thankful for the help that Matthew provided me
with. I will contact Matthew in the future for all my mortgage
needs."
Chris
L.
"My wife and I called Matt from a
letter we received in the mail about refinancing. From the very
beginning to the very end, it all went smoothly. Matt was very
helpful and kept in touch through the whole process (which was dont
very promptly). We have recommended New Penn Financial to friends
and family and have commented how easy this loan was. Everyone is
so friendly and helpful. Thank you!!! I would definitely recommend
your company to anyone!
Steven P.
"Thank you for your help with
refinancing our mortgage. It was painless and everything was done
quickly and in a professional manner. I highly recommend
you"
Rich T. in
Louisville, KY
"Matt was very courteous, professional,
and polite. He was also very knowledgeable and pleasure to work
with. He was also very knowledgeable and a pleasure to work with.
He was very determined to meet our needs.
Jimmy
"Thank you soooooo much for your
determination and persistency with everything to get my loan
donefor my first home! You were on the ball in getting everything
needed and it went by fast! If you were not so fast and prompt
about things needed, I would not have been able to close the loan
this fast. Thanks again :)"
Vicky W.
"I want to thank you for your diligence
in closing my loan. You are truly a problem solver. You said "I
don't wear rose colored glasses." I found that to be very true!
You'll never truly know how much you helped me. I'll always be
grateful for your hard work and honestly! You don't play around.
You get the job done if at all possible. I would recommend you and
your company."
Katherine S., N. Royalton,
OH
"I am a CPA practising in Worhington,
OH for more than 20 years. Matt Derrick helped refinance my home
mortgage. I have never come across somebody like Matt who went
beyond his call of duty to make things happen and got the best deal
for us. He is more a a problem solver. Anytime we came across any
issues, he always looked for solutions and successfully resolved
them to move ahead. He was always available and never had to wait
for more than a few minutes to receive a response back from him. We
are extremely happy. I am very confident that anyboy who deals with
Matt will get ONLY the best service possible."
Nat R.
"I responded to a letter I received
in the mail that said they could help lower my payments. I was
somewhat nervous because I had not heard of New Penn Financial,
they were not a local company. However after talking to Matt I felt
more comfortable. He was very professional and answered all my
questions. My loan was a little unusual so to refinance took more
work on Matt's part and I really appreciate his extra efforts. We
are able to refinance for a significantly lower interest rate. I
will definitely recommend Matt to my family and friends. Thank
you!!!"
Denise E.
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