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Privacy Policy

Privacy

Information we collect

When you visit this site, we may collect certain types of information from you, such as information you voluntarily provide via forms, surveys, applications, etc. We may also collect information about you from your online browsing and transactions, including your preferences, pages visited, technical information regarding your computer and operating systems, such as your Internet Protocol (IP) address, domain name and system configuration and settings.

What are Cookies?

Cookies are pieces of information stored directly on the computer you are using. New Penn, or our third-party advertising service providers, may place cookies or similar files on your hard drive for security purposes, to facilitate site navigation and to personalize your experience while visiting our site. Cookies allow us to collect technical and navigational information, such as browser type, time spent on our site and pages visited. Cookies allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on New Penn websites. We may also use cookies in online advertising to track consumer responses to New Penn advertisements and we may use cookies or other files to track your use of other websites. Cookies and other technologies provide us the capability to monitor the use of our site so we can continually improve the design and functionality to better serve you. Cookies and similar files do not contain or capture unencrypted personally identifiable data.

If you do not accept these cookies, you may experience some inconvenience in your use of some online options. You also may not receive advertising or other offers from us that are relevant to your interests and needs.

New Penn uses web-browsing cookies to display information more effectively to you and to gather data about the usage of our website.

At times, we may use other technologies to capture customer specific data to help us understand how customers use our site and to assist us with resolving customers' questions regarding the use of our site.

Advertising

New Penn advertises on pages within New Penn websites as well as on other websites not affiliated with New Penn. We contract with other companies to advertise to you through the use of cookies and web beacons.

Information collected through cookies and web beacons includes the number of people who look at each of the pages on the New Penn websites, search engine referrals, browsing patterns within the New Penn websites, and responses to advertisements and promotions on the New Penn websites. Information collected may also include other trends and activity on the New Penn websites, basic information about whether you have visited the site before, your Internet connection and computer settings, such as your browser, your IP address and your time zone.

From time to time, consumers will experience 'Pop Ups' from other companies while visiting our site. Pop Ups are generated by 'Adware' placed on your computer when other sites have been visited. New Penn does not participate in the use of Adware.

 

Advertising on the New Penn websites 

New Penn advertises its products and services, on pages within the New Penn websites. These advertisements may take the form of banner ads, and other formats.

Advertising on other websites 

New Penn contracts advertising with companies to advertise our accounts and services on websites not affiliated with New Penn. If you click on one of our ads, you link to the New Penn website that offers the advertised service. These ads may contain cookies that allow tracking of your response to our advertisements. These cookies do not identify you personally. We prohibit any company that places our ads from using this information for any purpose other than to assist us in measuring the effectiveness of our ads.

 

How we use and share information 

Unless otherwise described in this policy, we will use and share any information that we collect from or about you that is covered by this policy in accordance with the New Penn Privacy Policy below.

We may also share aggregated or anonymous data about our customers and visitors to the New Penn websites with our advertising service providers and with companies that help us understand how you use our website.

 

Linking to other sites 

We may provide links to non-New Penn companies, such as credit bureaus or merchants. If you choose to link to websites not controlled by New Penn, we are not responsible for the privacy or security of these sites, including the accuracy, completeness, reliability or suitability of their information. If you are asked to provide information on one of these websites we strongly urge you to carefully study their privacy policies before sharing your information.

 

Looking out for children

We do not knowingly market to or solicit information from children under 13 without parental consent. We recognize that protecting children's identities and privacy online is important, and that the responsibility to do so rests with both the online industry and with parents. While New Penn works to protect your personal information, you also have responsibility.

  • Internet safety for children. The Internet is a public network. Children's access to the Internet can allow them to visit inappropriate websites and be exposed to unwanted risks. COPPA, the Children's Online Privacy Protection Act, protects children under the age of 13 from the online collection of personal information. Learn more about COPPA on the Federal Trade Commission's website. Parents can be proactive by installing filtering software that gives them more control over their family's Internet experience.

We recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.

 

NEW PENN FINANCIAL, LLC PRIVACY POLICY

(Protection of the Privacy of Personal Non-Public Information)

 

Respecting and protecting customer privacy is vital to our business. By explaining our Privacy Policy to you, we trust that you will better understand how we keep our customer information private and secure while using it to serve you better. Keeping customer information secure is a top priority, and we are disclosing our policies to help you understand how we handle the personal information about you that we collect and disclose. This notice explains how you can limit our disclosing of personal information about you. The provisions of this notice will apply to former customers as well as current customers unless we state otherwise.

 

The Privacy Policy explains the Following:

  • Protecting the confidentiality of our customer information.
  • Who is covered by the Privacy Policy.
  • How we gather information.
  • The types of information we share, why, and with whom.
  • Opting Out - how to instruct us not to share certain information about you or not to contact you.

 

Protecting the Confidentiality of Customer Information:

 

We take our responsibility to protect the privacy and confidentiality of customer information very seriously. We maintain physical, electronic, and procedural safeguards that comply with federal standards to store and secure information about you from unauthorized access, alteration, and destruction. Our control policies, for example, authorize access to customer information only by individuals who need access to do their work.

 

From time to time, we enter into agreements with other companies to provide services to us or make products and services available to you. Under these agreements, the companies may receive information about you but they must safeguard this information, and they may not use it for any other purposes.

 

Who is Covered by the Privacy Policy:

We provide our Privacy Policy to customers when they conduct business with our company. If we change our privacy policies to permit us to share additional information we have about you, as described below, or to permit disclosures to additional types of parties, you will be notified in advance. This Privacy Policy applies to consumers who are current customers or former customers.

 

How We Gather Information:

As part of providing you with financial products or services, we may obtain information about you from the following sources:

  • Application, forms, and other information that you provide to us, whether in writing, in person, by telephone, electronically, or by any other means. This information may include your name, address, employment information, income, and credit references;
  • Your transaction with us, our affiliates, or others. This information may include your account balances, payment history, and account usage;
  • Consumer reporting agencies. This information may include account information and information about your credit worthiness;
  • Public sources. This information may include real estate records, employment records, telephone numbers, etc.

Information We Share:

We may disclose information we have about you as permitted by law. We are required to or we may provide information about you to third-parties without your consent, as permitted by law, such as:

  • To regulatory authorities and law enforcement officials.
  • To protect against or prevent actual or potential fraud, unauthorized, claims, or other  liability.
  • To report account activity to credit bureaus.
  • To consumer reporting agencies.
  • To respond to a subpoena or actual sale, merger, or transfer of all or a portion of a business or an operating unit, etc.
  • In connection with a proposed or actual sale, merger, or transfer of all or a portion of a business or an operating unit, etc.

 

In addition, we may provide information about you to our service providers to help us perform marketing services. This information provided to these service providers may include the categories of information described above under "How We Gather Information" limited to only that which we deem appropriate for these service providers to carry out their functions.

This policy is subject to change.

Information we collect

When you visit this site, we may collect certain types of information from you, such as information you voluntarily provide via forms, surveys, applications, etc. We may also collect information about you from your online browsing and transactions, including your preferences, pages visited, technical information regarding your computer and operating systems, such as your Internet Protocol (IP) address, domain name and system configuration and settings.

What are Cookies?

Cookies are pieces of information stored directly on the computer you are using. New Penn, or our third-party advertising service providers, may place cookies or similar files on your hard drive for security purposes, to facilitate site navigation and to personalize your experience while visiting our site. Cookies allow us to collect technical and navigational information, such as browser type, time spent on our site and pages visited. Cookies allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on New Penn websites. We may also use cookies in online advertising to track consumer responses to New Penn advertisements and we may use cookies or other files to track your use of other websites. Cookies and other technologies provide us the capability to monitor the use of our site so we can continually improve the design and functionality to better serve you. Cookies and similar files do not contain or capture unencrypted personally identifiable data.

If you do not accept these cookies, you may experience some inconvenience in your use of some online options. You also may not receive advertising or other offers from us that are relevant to your interests and needs.

New Penn uses web-browsing cookies to display information more effectively to you and to gather data about the usage of our website.

At times, we may use other technologies to capture customer specific data to help us understand how customers use our site and to assist us with resolving customers' questions regarding the use of our site.

Advertising

New Penn advertises on pages within New Penn websites as well as on other websites not affiliated with New Penn. We contract with other companies to advertise to you through the use of cookies and web beacons.

Information collected through cookies and web beacons includes the number of people who look at each of the pages on the New Penn websites, search engine referrals, browsing patterns within the New Penn websites, and responses to advertisements and promotions on the New Penn websites. Information collected may also include other trends and activity on the New Penn websites, basic information about whether you have visited the site before, your Internet connection and computer settings, such as your browser, your IP address and your time zone.

From time to time, consumers will experience 'Pop Ups' from other companies while visiting our site. Pop Ups are generated by 'Adware' placed on your computer when other sites have been visited. New Penn does not participate in the use of Adware.

 

Advertising on the New Penn websites

New Penn advertises its products and services, on pages within the New Penn websites. These advertisements may take the form of banner ads, and other formats.

Advertising on other websites

New Penn contracts advertising with companies to advertise our accounts and services on websites not affiliated with New Penn. If you click on one of our ads, you link to the New Penn website that offers the advertised service. These ads may contain cookies that allow tracking of your response to our advertisements. These cookies do not identify you personally. We prohibit any company that places our ads from using this information for any purpose other than to assist us in measuring the effectiveness of our ads.

 

How we use and share information

Unless otherwise described in this policy, we will use and share any information that we collect from or about you that is covered by this policy in accordance with the New Penn Privacy Policy below.

We may also share aggregated or anonymous data about our customers and visitors to the New Penn websites with our advertising service providers and with companies that help us understand how you use our website.

 

Linking to other sites

We may provide links to non-New Penn companies, such as credit bureaus or merchants. If you choose to link to websites not controlled by New Penn, we are not responsible for the privacy or security of these sites, including the accuracy, completeness, reliability or suitability of their information. If you are asked to provide information on one of these websites we strongly urge you to carefully study their privacy policies before sharing your information.

 

Looking out for children

We do not knowingly market to or solicit information from children under 13 without parental consent. We recognize that protecting children's identities and privacy online is important, and that the responsibility to do so rests with both the online industry and with parents. While New Penn works to protect your personal information, you also have responsibility.

  • Internet safety for children. The Internet is a public network. Children's access to the Internet can allow them to visit inappropriate websites and be exposed to unwanted risks. COPPA, the Children's Online Privacy Protection Act, protects children under the age of 13 from the online collection of personal information. Learn more about COPPA on the Federal Trade Commission's website. Parents can be proactive by installing filtering software that gives them more control over their family's Internet experience.

We recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.

 

Opting Out 

You may chose to Opt Out of direct marketing at any time. You may also limit the contact from New Penn. You may Opt Out of the following:

  1. No Telephone Calls
  2. No Email
  3. No Direct Mail
  4. Information Sharing with our affiliates
  5. Information Sharing with non-affiliates

To Opt Out please email customerservice@newpennfinancial.com or send a letter to: NEW PENN FINANCIAL, LLC

ATTN: COMPLIANCE DEPT 4000 CHEMICAL RD, SUITE 200 PLYMOUTH MEETING, PA 19462